Independent quality assurance for your applications and services

Quality assurance helps you solve these problems:

Poor user experience

Users of an existing IT product are clearly unhappy with their user experience.

Too many bugs

The general quality of software is low due to many defects in the production environment.

Not enough QA resources

There is an internal department for software testing, but their resources are insufficient for comprehensive testing.

#1

There are no bug-free IT products

Defects of varying severity are present even in  IT products that cost hundreds of millions of dollars to develop. Users experience problems at all levels, either it's a small startup or global corporation.

#2

Documentation

Before working with the customer, Loovatech engineers study all the initial documentation for the IT product. In an ideal world, every product should have thorough specifications, and we prefer to build on it during functional testing. But this is an ideal world, which often differs from reality.

First issues begin to arise at this stage. When working on a project implemented by third-party developers, you often cannot rely on the original documentation. Loovatech experience shows that more than half of IT products have fragmentary and outdated documentation. The original project documentation is often lost and unavailable.

If, however, the documentation is available and is up-to-date, we conduct testing based on the initial requirements. Otherwise, we conduct exploratory testing, guided by our own experience and generally accepted practices for designing software products. Our team can also update software documentation during this process.

#3

Testing scenarios

As soon as documentation is examined, Loovatech team begins to prepare a list of test scenarios. At this stage, we determine  metrics for assessing tests, as well as the environment for functional testing.

Correct scenarios are essential to successful testing process. Loovatech engineers prepare metrics for every scenario, define  expected results, criteria for passing tests and exact steps for each test, prioritize tests among team members and specify other parameters.

We also define environment parameters for each test, including a list of devices, operating systems, browsers and their versions, and other details. The final document with detailed scenarios is agreed upon with the customer.

Why Loovatech?

Loovatech prepares detailed reporting documentation. In addition to detailed scenario description, its implementation steps, and metrics of the actual result, our team offers detailed proposals for improving the software product. This happens if the result does not meet generally accepted practices or user expectations based on our assessment.

Unlike specialized testing companies, Loovatech itself is engaged in turnkey development, and this is our core activity. We can look at your internal development processes to understand the exact cause of quality issues. We understand third-party developers like no other — we speak the same language with them.

Success story

Development of EdTech portal

In mid-2016, customer contacted Loovatech team with a need to update public section of educational portal.

By that time, the portal had already been launched by another contractor and was experiencing some difficulties, including:

  • lack of marketing opportunities: the technical implementation of the solution made it impossible to effectively promote the portal for a mass audience;
  • lack of content management functionality for portal administrators;
  • lack of tools for implementing complex user scenarios when interacting with different systems within a single window.

Project was successfully released in October 2017. The structure of the IT solution was modified. Loovatech turned the portal into a hybrid of two integrated systems.

Despite the increased complexity of the IT architecture, the portal has become simple, modern and fast. The educational resource provided a seamless experience to end users without having to authenticate several times or switch between different sections.

Customers received a rich toolkit for content management. The system was augmented with new functional features and properties for the use of marketing tools.

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Digital Transformation

Processes are time-consuming

Routine processes in production, sales, marketing or communicating between departments take a lot of time.
Digital Transformation

Human factor is an issue

Employees do the same actions in different ways, and there is a lot of human error.
Digital Transformation

There's duplication of work

Several systems and interfaces are needed to solve a single task, and switching between them takes time.
Digital Transformation

Productivity is low

There is lack of consistency and order; time-consuming information search and processing reduce the productivity of employees.

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Loovatech services

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